fc177 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how fc177 ("fc177," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of users ("you," "data subject") who access and use the fc177 website at https://fc177.cam and any associated gaming services (collectively, the "Platform").

fc177 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is bound by the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission. We take our obligations as a personal information controller seriously, and this Policy is designed to give you clear, accessible information about how your data is handled.

By registering an account with fc177, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, fc177 acts as the Personal Information Controller (PIC) in respect of the personal data of its registered users and Platform visitors.

As the PIC, fc177 determines the purposes and means of processing your personal data. Where fc177 engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are contractually bound by data processing agreements that require them to handle your data only in accordance with fc177's documented instructions and applicable Philippine privacy law.

For all data privacy inquiries, requests to exercise your rights, or formal complaints, you may contact fc177's designated Data Protection Officer (DPO) at: [email protected]. Please include "Data Privacy" in the subject line of your communication.

3 Personal Data We Collect

fc177 collects the categories of personal data listed below. We apply the principle of data minimization — we collect only what is necessary for the specific, legitimate purpose for which it is processed.

fc177 does not intentionally collect special categories of sensitive personal data (such as health data, political opinions, or religious beliefs) unless expressly required by PAGCOR regulations or applicable Philippine law, such as in the context of responsible gaming assessments or self-exclusion programs.

4 How We Collect Your Data

fc177 collects personal data through the following means:

4.1 Direct Collection

You provide data directly to fc177 when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, respond to surveys, or participate in promotions. This is the primary source of personal data for most account holders.

4.2 Automated Collection

fc177 automatically collects certain technical and usage data when you access the Platform, including your IP address, device identifiers, browser information, and session activity. This data is collected through standard server logging, cookies, and similar tracking technologies as described in Section 8 of this Policy.

4.3 Third-Party Sources

fc177 may receive personal data from third parties in limited circumstances, including identity verification service providers (for KYC purposes), payment processors such as GCash, Maya, BPI, BDO, Metrobank, and UnionBank (for transaction data), fraud prevention services, and PAGCOR or other regulatory authorities where legally required.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, fc177 processes your personal data on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — namely, to operate your fc177 account, process transactions, deliver gaming services, and provide customer support.
• Legal Obligation: Processing is required to comply with Philippine legal requirements, including PAGCOR licensing conditions, anti-money laundering obligations under RA 9160 (as amended), and tax reporting requirements.
• Legitimate Interests: Processing is necessary for fc177's legitimate interests in operating a secure, compliant gaming platform, including fraud detection, responsible gaming monitoring, and Platform improvement, provided those interests are not overridden by your privacy rights.
• Consent: Where processing is not required by contract or law, and where we intend to use your data for marketing communications or non-essential profiling, we will obtain your explicit consent before doing so. You may withdraw consent at any time by contacting support.

6 How We Use Your Personal Data

fc177 uses the personal data it collects for the following specific purposes:

• To create, verify, and manage your fc177 account, including identity verification and age confirmation (21+ requirement).
• To process deposits, withdrawals, and other financial transactions through supported payment methods including GCash, Maya, and Philippine bank accounts.
• To deliver the gaming services you access, including sports betting on PBA, NBA, UFC, and other events, live casino games, slots, bingo, and fishing games.
• To detect, investigate, and prevent fraud, unauthorized account access, money laundering, and other illegal or policy-violating activities.
• To comply with PAGCOR licensing requirements, including regulatory reporting and audit obligations.
• To operate the responsible gaming program, including monitoring for signs of problematic gambling behavior and administering deposit limits, cooling-off periods, and self-exclusion requests.
• To communicate with you about your account, transactions, security alerts, and Platform updates.
• To send promotional offers and bonus notifications where you have given consent or where such communications are permitted under applicable law.
• To improve Platform performance, user experience, and game offerings through aggregated, anonymized analytics.
• To resolve disputes, respond to customer support inquiries, and maintain records of interactions for quality assurance purposes.

7 Data Sharing & Third-Party Disclosure

fc177 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the limited circumstances described below:

7.1 Regulatory Authorities

fc177 is required by law to share personal data and transaction records with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission, and other Philippine government bodies upon lawful demand or as required by our operating license.

7.2 Service Providers

fc177 engages third-party service providers who process personal data on our behalf as Personal Information Processors, including payment gateway operators, identity verification services, cloud hosting providers, customer support platform operators, and cybersecurity services. All PIPs are bound by data processing agreements that restrict their use of your data to the purposes specified by fc177.

7.3 Game Providers

Certain games on the fc177 Platform are delivered by licensed third-party game providers. Where necessary for game delivery and fairness certification, limited technical data (such as anonymized session identifiers) may be shared with those providers under contractual data protection obligations.

7.4 Legal Proceedings

fc177 may disclose personal data to law enforcement agencies, courts, or legal counsel where required to protect the rights and safety of fc177, its employees, or other users, or where compelled by a valid legal order under Philippine law.

8 Cookies & Tracking Technologies

fc177 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, maintain your login session, remember your preferences, and collect analytical data to improve Platform performance.

The following types of cookies are used on the fc177 Platform:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens, CSRF protection cookies, and load balancing cookies. These cannot be disabled without preventing access to the Platform.
• Functional Cookies: Store your preferences such as language settings, display preferences, and responsible gaming tool configurations. Disabling these may affect your user experience.
• Analytics Cookies: Collect anonymized usage data to help fc177 understand how the Platform is used and improve it over time. These are not used to identify individual users.
• Security Cookies: Used for fraud detection and to identify suspicious login behavior or automated access attempts.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into or using the fc177 Platform. fc177 does not currently use third-party advertising or behavioral tracking cookies.

9 Data Retention

fc177 retains your personal data for as long as is necessary to fulfill the purposes described in this Policy, to maintain our gaming license in good standing, and to comply with applicable Philippine legal obligations.

In practice, this means:

• Account and identity data is retained for the duration of your account's active life plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and AML obligations under RA 9160.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the AMLC and BIR.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and session logs are retained for twelve (12) months and then anonymized or deleted.
• Marketing preference data is retained until you withdraw consent or request deletion, subject to any overriding legal retention requirement.

Following the applicable retention period, personal data is securely deleted or anonymized in accordance with fc177's data disposal procedures.

10 Data Security

fc177 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, destruction, or accidental loss. These measures include, but are not limited to:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and fc177's servers.
• Encryption at rest for stored personal data and financial information.
• Role-based access controls ensuring that only authorized fc177 personnel can access personal data, and only to the extent necessary for their job function.
• Two-factor authentication options for player accounts.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Incident response procedures aligned with the NPC's personal data breach notification requirements under NPC Circular 16-03.

In the event of a personal data breach that poses a real risk of serious harm to affected data subjects, fc177 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with its obligations under the Data Privacy Act of 2012.

11 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights as a data subject, which you may exercise at any time by contacting fc177's Data Protection Officer at [email protected]:

• Right to be Informed: The right to be informed whether your personal data is being processed and to receive clear information about how it is used — which this Policy is designed to fulfill.
• Right of Access: The right to obtain a copy of your personal data held by fc177 and information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fc177's legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes or processing based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to have it transmitted to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe that fc177 has violated your privacy rights. The NPC may be reached through its official website at privacy.gov.ph.

fc177 will respond to verified data subject requests within thirty (30) calendar days of receipt. We may request proof of your identity before processing any request to ensure that data is not disclosed to unauthorized parties.

12 Children's Privacy and Minors

The fc177 Platform is strictly restricted to individuals aged 21 years and above, in compliance with PAGCOR regulations and Philippine gaming law. fc177 does not knowingly collect personal data from individuals below the age of 21.

If fc177 becomes aware that it has inadvertently collected personal data from an individual below the minimum age, the account will be immediately terminated, all associated funds will be handled in accordance with PAGCOR procedures, and the personal data will be deleted from fc177's systems without undue delay. Individuals who suspect that a minor has registered on fc177 are encouraged to report the matter to [email protected] immediately.

13 Cross-Border Data Transfers

fc177 primarily stores and processes personal data within the Philippines. Where personal data is transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game developers — fc177 ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012.

Specifically, cross-border transfers of personal data are only made where: (a) the destination country has been assessed to provide a comparable level of data protection to Philippine law; (b) appropriate contractual safeguards (such as Standard Contractual Clauses) are in place with the receiving party; or (c) the transfer is necessary for the performance of the contract between fc177 and the relevant data subject. fc177 does not transfer personal data to jurisdictions that do not provide adequate data protection without implementing appropriate safeguards.

14 Updates to This Policy

fc177 reserves the right to update or amend this Privacy Policy at any time to reflect changes in Philippine privacy law, NPC guidance, PAGCOR regulatory requirements, or fc177's data processing practices. The "Last Updated" date at the top of this Policy indicates the most recent revision.

Material changes to this Policy — particularly those that affect the purposes for which we process your data or the rights available to you — will be communicated to registered account holders via the email address or mobile number associated with their fc177 account, or by a notice displayed prominently on the Platform, no fewer than fourteen (14) days before the changes take effect.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of the revised terms. If you do not agree with an updated Policy, you may request account closure and withdrawal of your available balance before the changes take effect.

15 Contact & Privacy Complaints

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by fc177, please contact our Data Protection Officer through the following channels:

• Email: [email protected] — include "Data Privacy Request" in your subject line
• Live Chat: Available 24/7 on the fc177 Platform — our Filipino-speaking support team can assist players from Manila, Cebu, Davao, and all areas of the Philippines

If you are not satisfied with fc177's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at privacy.gov.ph (plain text — not a link). The NPC is the government authority responsible for administering and enforcing the Data Privacy Act of 2012, and it provides a formal complaints mechanism for data subjects whose rights have been violated.